FAQs

Find answers to common questions about our products, ordering, shipping, and research standards.

No. All products sold by Smart Body are intended strictly for laboratory research purposes only. They are not approved for human or veterinary use, and are not intended to diagnose, treat, cure, or prevent any disease.

Yes. Batch-specific Certificates of Analysis (COAs) are available for qualifying products to support research documentation, product verification, and quality transparency.

Our research products undergo established quality control procedures that may include identity verification, purity analysis, and batch documentation. Each production batch is manufactured under controlled laboratory standards to support consistency and traceability.

Unless otherwise specified, lyophilized research materials should be stored at -20°C. After reconstitution, products should be handled and stored according to your laboratory's established research protocols. Avoid repeated freeze-thaw cycles whenever possible.

Orders are processed and shipped from our U.S. fulfillment facility. Most in-stock orders are prepared for shipment within 1–2 business days.

Yes. We offer bulk purchasing options for qualified laboratories, distributors, universities, research organizations, and commercial research facilities. Please contact our team for availability and volume pricing.

International shipping may be available to select destinations where permitted by applicable laws and regulations. Customers are responsible for ensuring compliance with all import requirements in their country.

We accept secure payment methods available during checkout. Available payment options may vary based on your location and order type.

Yes. If you are looking for a research compound that is not currently listed on our website, contact our team. We have access to an expanded catalog and can assist with product availability and bulk inquiries.

Our products are intended for qualified research professionals, laboratories, educational institutions, and organizations conducting legitimate scientific research. By placing an order, customers acknowledge that products are purchased solely for lawful laboratory research purposes.